As a customer, we want you to feel confident with every delivery from Bilico. If something is not right - for example, if an item is damaged, faulty or missing - we will help you quickly and easily via our complaint form. Make the claim directly on the website genom att fylla i nedan formulär.

What happens next?

We will deal with your complaint as quickly as we can - normally within 1-3 working days. In most cases, we will send you a replacement item with your next delivery, unless otherwise agreed.

🔧 Do you need help?
Do you have questions about a claim or need help filling in the form? Contact our customer service at info@bilico.se or call 010-214 66 96