General

Bilico AB only sells to registered companies, retailers and organisations with a valid company registration number. By placing an order with us, you accept our terms of purchase.

Order

Orders can be placed via:
- Our B2B portal (login required)
- E-mail to info@bilico.se
- Via seller or agent

Once we receive your order, an order confirmation will be sent shortly. We reserve the right for final sales and possible printing errors in price lists and product information.

Prices

All prices are in SEK excluding VAT, unless otherwise stated. We reserve the right to adjust prices in the event of changes in exchange rates, purchase prices or other external factors.

Terms of payment

- New customers: prepayment or payment via link/invoice before delivery
- Established customers: invoice (after credit assessment)
- Default interest is charged at the applicable reference rate + 8 %

In the event of non-payment, future deliveries may be suspended until the debt is settled.

Terms of delivery

We deliver from our warehouse in Stockholm.
- Normal delivery time: 1-3 working days in Sweden, 3-6 days to other Nordic countries
- Shipping will be added according to agreement or price list
- Delivery is made with our selected freight forwarders (DHL, Bring, etc.)

Transport damage must be reported directly to the carrier upon receipt. Incorrect or missing goods must be reported to us within 5 working days.

Returns & complaints

Faulty or defective goods must be claimed within 14 days. Returns are only accepted by prior arrangement and with a valid return number. Special order or discontinued products cannot be returned.

Reservation of title

All goods remain the property of Bilico AB until full payment has been received.

Dispute

Any disputes are governed by Swedish law, with the Stockholm District Court as the first instance.

📩 Do you have questions about our terms and conditions?
Contact us at info@bilico.se or call 010–214 66 96and we will be happy to help you.